Ensure that utensils and dinnerware are properly stocked.Ensure ordered food items are picked up and served immediately upon availability.Responsible for serving requested food and beverages to guests and ensure that supplies are properly maintained.Observe guests, anticipate needs and complete all steps of service as assigned.Maintain knowledge of the dining menu and any special items being offered.Answer menu questions posed by guests and offer food item recommendations.Ensure the highest possible standards of guest services by properly listening and responding to guest and employee concerns and questions.Ensure compliance with the applicable Tribal, Federal and other laws, gaming regulations and Kickapoo Lucky Eagle Casino Policies and Procedures.
While performing the duties of this position, the team member is required to have and maintain a positive demeanor and pleasant attitude towards all guests and team members. The server provides an excellent dining experience to our diversified guests in various casino restaurants and food venues while maintaining extensive food and beverage knowledge and providing great guest service.
